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Mantenimiento

5 Whys

Root cause analysis technique that asks "why?" repeatedly (typically 5 times) until reaching the fundamental cause of a problem. Example: bearing fails → why? insufficient lubrication → why? wrong lubrication interval → why? maintenance plan not updated. Developed by Sakichi Toyoda, adopted in Toyota Production System and Six Sigma. Simple, requires no software. Limitation: may surface multiple causes; complement with Ishikawa diagram for complex problems.

What you need to know

  • Root cause analysis technique that asks "why?" repeatedly (typically 5 times) until reaching the fundamental cause of a problem.
  • Example: bearing fails → why? insufficient lubrication → why? wrong lubrication interval → why? maintenance plan not updated.
  • Developed by Sakichi Toyoda, adopted in Toyota Production System and Six Sigma.
  • Simple, requires no software.
  • Limitation: may surface multiple causes; complement with Ishikawa diagram for complex problems.

Full definition

Root cause analysis technique that asks "why?" repeatedly (typically 5 times) until reaching the fundamental cause of a problem. Example: bearing fails → why? insufficient lubrication → why? wrong lubrication interval → why? maintenance plan not updated. Developed by Sakichi Toyoda, adopted in Toyota Production System and Six Sigma. Simple, requires no software. Limitation: may surface multiple causes; complement with Ishikawa diagram for complex problems.

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